- Description
- Refund Policy
After a lengthy period of design and testing we are finally proud to announce the re-release of our complete replacement engine side mount for the MK2 TTRS & 8P RS3 2.5 TFSI vehicles. This mount will completely replace your old, tired, hydraulic engine-side motor mount. The weakest of the 3 engine mounts, the passenger side is fluid filled by Volkswagen/Audi to aid in creating a softer, cushier ride. This softness is a detriment to performance and overall longevity as the fluid within the mount can often cause premature failure. We eliminate this possibility by replacing the mount completely with our proprietary 70a durometer bushing and bracket design. Maximizing bushing area to minimize vibration where possible gives our mount the advantage of having the best ride characteristics possible from a urethane bushing mount. We are the first to develop a fully Billet Replacement arm for the 2.5 TFSI engine mount application. The use of billet aluminum instead of cast and an increase in minimum thickness creates a mount that is dramatically stronger than the cast stock arm. Each engine bracket employs a double interlock design. When assembled it doesn't simply rely on the shear strength of the bolts holding it together.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Note:
* Customer must pay for the shipping to the original manufacturer.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@amtuning.ca
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at amtuning.ca@outlook.com labelled as “Defective Item”
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
